Add or remove a Sky channel for VodafoneTV

I'm an existing My Sky HDi subscriber who also has a Telstraclear (Vodafone) cable connection. Thinking of moving to one of the new Vodafone UFB (over cable) + Vodafone TV bundles/deals. I'd be interested in the experiences of folk who've already made a similar switch. Sky Network Television Limited, more commonly known as Sky is a New Zealand broadcaster and telecommunications company that provides pay television services via satellite, media streaming services and broadband internet services. It is also a wholesale channel provider to New Zealand IPTV provider Vodafone. Sky Go lets our customers have even more flexibility to enjoy the TV they love, on their terms.” Channel 5 ‘digital media director’ James Tatam noted: “We’re delighted Sky Go customers will be able to enjoy the incredible line up of programmes we’ve put together this autumn across Channel 5, 5. and 5USA, from Gotham to Can’t Pay.

This page explains how you can subscribe and unsubscribe to VodafoneTV channels.

Before you start

• VodafoneTV standalone: Adding and removing Sky channels is self-service only via the VodafoneTV Customer Portal
• VodafoneTV Bundled and Sky with Vodafone: you need to contact our Customer Care or Sales team.

About adding or removing a channel part way through your billing month

Sky Go Vodafone Giga Tv

Subscribing to a channel or package part way through your billing month - you'll receive a part month charge on your next bill (for the days the channels or packages were added during the previous month). VodafoneTV standalone is prepaid, so you will receive the part month charge when you add the channel or package.

Unsubscribing from a channel or package - you can continue to view the channel or package until the end of your billing month.

Steps

Add a Channel

Please note: This option is only available if your VodafoneTV service is not charged monthly to your Vodafone bill.

1. Log in to http://www.vtv.nz
   
2. Click the TV Services tab
   The TV Servies screen appears
3. Click Add more
   You will see that SKY Starter is already selected as this is a required package for all Sky channels
   
4. Scroll down to either the Choose a package or Choose a channel section and click Select next to the package/channel you want to add
   If you want to see what channels are available in each package, click View included channels
   The Select button will turn green under the package/channel you have selected to add
5. Click Checkout
   
6. Click Checkout
   
7. Enter your credit card details and click Confirm Payment
   

After clicking Confirm Payment, a message appear to confirm that you are all done:

Remove a channel

Please note: This option is only available if your VodafoneTV service is not charged monthly to your Vodafone bill.

1. Log in to www.vtv.nz
   
2. Click the TV Services
   
3. Find the package you want to remove and click Remove subscription
   The Package removal popup appears
   
4. Click Confirm
   The SKY subscription to the channel or package you have removed will end on the billing anniversary date

After cancelling your subscription, you'll be able to see how many days remain before the subscription is removed from your account.

If you change your mind and want to re-add the channel, click Renew and your bill will not change.

Please note: we cannot respond to any requests made via this form; however, you can contact us for further assistance.

Vodafone Sky Go Offer

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Related Answers

Media Release - Vodafone welcomes a bold move by SKY TV today to shake up its pricing and packages for the first time in many years.

From tomorrow, SKY TV will split its SKY Basic package into two parts – SKY Starter and SKY entertainment. It will also split the cost into two parts, so a customer can opt for the SKY Starter package with fewer channels as a starting point for their SKY subscription.

As a reseller of SKY TV, Vodafone looks forward to adjusting its own ‘Vodafone with SKY’ and Vodafone TV bundles to reflect the new pricing flexibility from SKY.

Vodafone Consumer Director Matt Williams said, “After many years we are excited by this change in the SKY packages to give flexibility and choice to customers, which we know is exactly what they want. We will introduce a new set of plans reflecting these packages very soon.”

Until then, Vodafone will continue to offer the traditional SKY Basic package - which is a combination of the SKY Starter and SKY Entertainment packages. Sky Basic includes all the channels form each package at a price that is the same as SKY’s new pricing for those products.

Sky Go Vodafone Video Pass

As part of its ‘Vodafone with SKY’ packages, Vodafone will also continue to offer free MYSKY which is valued at $15 dollars per month – ensuring Vodafone is always offering great value.

Vodafone will also be offering these new SKY TV packages as part of its innovative fibre and FibreX based Vodafone TV service.